Privacy Policy – Shri Sampada Telecom

  1. Introduction
    This Privacy Policy describes how Shri Sampada Telecom (“we”, “our”, “us”) collects, uses, and protects personal data provided by users through our website, in-store, or digital communications including WhatsApp and RCS channels.
    We are committed to safeguarding your privacy in accordance with applicable Indian data protection laws.
  2. Information We Collect
    We may collect the following categories of information:
    a. Personal Information:
    Name, contact number, email address, billing/delivery address, and payment details shared during purchase or inquiry.
    b. Device & Technical Data:
    IP address, browser type, device identifiers, operating system, and access time collected via cookies or analytics tools.
    c. Communication Data:
    Messages, queries, and responses sent via WhatsApp, RCS, SMS, or email interactions with our team.
    d. Cookies & Tracking:
    Cookies may be used to improve website experience, remember preferences, and analyze user interactions. You can disable cookies through your browser settings.
  3. How We Use Your Data
    Your information is used for:
    Processing and delivering orders.
    Sending order confirmations, delivery updates, and support messages.
    Providing product recommendations and promotional offers (only with your consent).
    Improving our website, services, and customer support.
    Ensuring compliance with applicable laws and fraud prevention measures.
  4. Data Sharing & Storage
    We do not sell or trade your personal data.
    Data may be shared only with trusted service providers such as payment gateways, logistics partners, or communication platforms (like WhatsApp or RCS) strictly for operational purposes.
    Your data is securely stored in accordance with Indian IT Act, 2000 and allied data protection rules.
    We retain data only for as long as necessary for business and legal requirements.
  5. Consent for WhatsApp & RCS Communication
    By providing your contact number, you consent to receiving:
    Order updates, delivery notifications, and support messages.
    Occasional promotional or informational communications related to Shri Sampada Telecom.
    You can opt out at any time by contacting us or replying “STOP” to any message.
  6. Data Security
    We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
    Despite these measures, no electronic transmission or storage is 100% secure; however, we continuously enhance our systems to maintain high security standards.
  7. User Rights
    As per applicable Indian data laws, you have the right to:
    Access, review, and correct your personal information.
    Withdraw consent for promotional communication.
    Request deletion of your personal data where applicable.
    You may exercise these rights by contacting us directly via email or phone.
  8. Third-Party Links
    Our website or messages may contain links to third-party platforms. Shri Sampada Telecom is not responsible for their privacy practices. We recommend reviewing their privacy policies separately.
  9. Updates to This Policy
    We may update this Privacy Policy periodically to reflect changes in technology or legal requirements. Updates will be posted on our website with the revised effective date.
  10. Contact Information
    For any privacy-related queries or complaints, please contact:
    Shri Sampada Telecom
    📍 S-No 1 SN04 0808/01, Muttha Market, Narayagaon, Junnar, Pune, Maharashtra – 410504
    📞 +91 8668600327
    📧 contact@shrisampadatelecom.in