Terms and Conditions – Shri Sampada Telecom

  1. Introduction
    Welcome to Shri Sampada Telecom (“Company”, “we”, “our”, “us”). By accessing or using our website, purchasing our mobile products, or engaging with our services, you (“user”, “customer”, or “you”) agree to be bound by these Terms and Conditions.
    These terms govern your use of our services, website, and communication channels including RCS and Meta (Facebook, WhatsApp) platforms. If you do not agree with these terms, please discontinue use of our services.
  2. Business Overview
    Shri Sampada Telecom is a registered mobile retail business based in Maharashtra, India. We specialize in selling a wide range of mobile phones, accessories, and related telecom products through our physical store and digital channels.
  3. Use of Services
    Our services and website are intended for lawful purposes only.
    You agree not to misuse our services for fraudulent, illegal, or unauthorized activities.
    You must provide accurate and current information when communicating or placing an order.
    We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect misuse or violation of these terms.
  4. Pricing, Payments & Invoicing
    All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
    We accept standard payment methods as displayed on our website or in-store.
    Payments must be made in full before dispatch or delivery of products.
    Shri Sampada Telecom reserves the right to change prices or product availability at any time without prior notice.
  5. Refund & Cancellation Policy
    Cancellations may be accepted only before order dispatch. Once dispatched, cancellation will not be possible.
    Refunds are processed in accordance with our internal verification and payment gateway policies.
    Refunds will be initiated to the original payment method within 7–10 business days once approved.
    No refund or replacement is offered for physical damage or misuse after delivery.
  6. Delivery & Message Communication
    Product delivery timelines may vary based on stock availability, courier service, and location.
    Communication regarding your order, delivery updates, and offers may be sent via SMS, WhatsApp, RCS messages, or email to your registered contact details.
    By using our services, you consent to receive such updates and notifications.
    Shri Sampada Telecom is not liable for message delivery delays or failures caused by third-party network issues.
  7. Account Responsibilities (if applicable)
    If you create an online account, you are responsible for maintaining its confidentiality.
    Notify us immediately of any unauthorized use of your account or credentials.
    We are not liable for any loss or damage resulting from your failure to protect login details.
  8. Intellectual Property
    All content on our website, including text, logos, images, and designs, are the intellectual property of Shri Sampada Telecom.
    You may not copy, reproduce, or distribute our materials without prior written consent.
  9. Limitation of Liability
    Shri Sampada Telecom shall not be liable for any indirect, incidental, or consequential damages resulting from product use, delivery delays, or website issues.
    Our maximum liability, in any case, shall not exceed the total amount paid by you for the purchased product or service.
  10. Governing Law & Jurisdiction
    These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes shall fall under the jurisdiction of the courts of Pune, Maharashtra.
  11. Contact Information
    For any queries or concerns regarding these Terms, please contact:
    Shri Sampada Telecom
    📍 S-No 1 SN04 0808/01, Muttha Market, Narayagaon, Junnar, Pune, Maharashtra – 410504
    📞 +91 8668600327
    📧 contact@shrisampadatelecom.in